DevelopmentAs a business grows, it is essential that your IT keeps pace. Having established it's current state by carrying out a system audit, we will determine with you the goals for the development. With the specialist advice SMARTnet provides you can be confident the recommendations made will address your specific issues, including security & disaster recovery.
SolutionsWe deal with all the suppliers once the solution for your business is agreed. As much as possible systems are set-up and checked before delivery to you and we manage integration with existing systems to minimize interruption. We will be on-hand when the system “goes live” and attend to any training issues that your staff may have with the new systems.
SupportIn order to maintain the efficient operation of any business IT system,on-sitesupport is indispensable. It is principally provided by routine visits on an annual contract basis. The frequency and duration of visits depends on system complexity, as well as any planned developments; typically, visits range from 1/2 day per month to 1 day per week. On-sitesupport is also available on a call-out basis to deal with emergencies.